The INCITTA company, concerned about the protection of personal data, is committed to ensuring the best level of protection for your personal data in accordance with the European regulations which are applicable to it as regards protection of personal data.

 As part of its activities, INCITTA provides its customers with an e-commerce service accessible from the website

INCITTA, as the Data Controller, undertakes to comply with the provisions of Regulation (EU) n ° 2016/679 of April 27, 2016 on the protection of personal data.

  1. Who is responsible for processing my personal data? INCITTA Ltd registered within Company House under the number 1828276 domiciled at 220 vale road - TN9 1SP - Tonbridge - United Kingdom

  2. What are the purposes and why INCITTA collects my personal data

Information and answers to various questions about the INCITTA brand and its products. When you send us an email via the CONTACT tab in the site's fixed menu at the top of the page, the data you have entered is kept and stored on INCITTA servers. In particular, we collect and process your name, email address, subject of sending and content of your message. The compulsory or optional nature of the data is indicated to you during the collection by an asterisk. Some data is collected automatically due to your actions on the site


The privacy of the users is protected by the regulations. Under the data protection regulations, INCITTA is only authorized to use the personal data of its users if it has a valid legal basis. legal bases and retention periods that we apply to our main processing.

Legal bases for processing Among the applicable legal bases:

Legitimate interest: INCITTA has a commercial interest in processing your data which is justified, and does not affect your privacy. Unless otherwise stated, you can object to legitimate interest processing at any time by notifying INCITTA.

The law: the processing of your personal data is made obligatory by the text of law n ° 2016/679 of April 27, 2016 relating to the protection of personal data.


Most of the data (for example information from your Customer Area and order history are kept as long as you are an "active" customer and for a period of 5 years from your last activity. Invoices related to purchases are kept 10 years. After this period, they will be deleted

Sending messages by email  Data kept without time limit  Legitimate interest  Following the request for information via the CONTACT tab. You can oppose it as soon as your request is created in the MESSAGE section, then at any time via the SUBJECT and MESSAGE sections. Article L34-5 of the CPCE 

5. WHO ARE THE RECIPIENTS OF MY DATA?§ INCITTA§ The subcontractors of INCITTAIncitta calls on subcontractors for the following services:§ Technical service§ Site hosting§ Sending commercial prospecting emails and mobile notifications§ Our supplier of C.M.S 

6. WHAT ARE MY DATA RIGHTS?In application of articles 14 to 22 of regulation 2016/679 of April 27, 2016, any natural person using the service has the right to exercise the following rights:§ Access rights§ A right of rectification,§ A right of opposition and erasure to the processing of his data§ A right to limit processing,§ A right to data portability 

7. HOW TO AFFIRM MY CHOICES ON THE USE OF MY DATA?These rights can be exercised with INCITTA, which has collected personal data in the following manner:By electronic means, by requesting it by email at: This email address is being protected from spambots. You need JavaScript enabled to view it. request must be accompanied by proof of identity.INCITTA sends a response within 1 month after the exercise of the rightIn the event of non-response or an unsatisfactory response, the person concerned has the right to appeal to the supervisory authority of his country of residence:§ In France, the CNIL:§ In the United Kingdom, the ICO:§ In Spain, the AEPD:§ In Portugal, the CNPD:§ In Belgium, the CPVP:§ In Switzerland, PFPDT:


You are informed that data concerning you may be transmitted for the purposes of the purposes mentioned above to companies located in countries outside the European Union which have a lower level of data protection than in the European Union

Activity Country of destination of Data Supervision of data transfer
Data exploitation towards social networks United-States Privacy Shield / standard contractual clauses
internet browsing tracking United-States Privacy Shield / standard contractual clauses
Activités de relation client France standard contractual clauses

9. SOCIAL NETWORKSINCITTA offers you to use social networks to improve the business relationship, share content (eg "share" buttons on Facebook, Instagram or Twitter), offer you targeted advertising offers on these networks (eg: Instagram) or allow you simplified authentication using a social connect (eg Facebook connect).The use of social networks to interact with INCITTA is likely to lead to data exchanges between INCITTA and these social networks 

10. USE OF COOKIESWhen using our Service, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.), may be saved in "Cookies" files deposited on your terminal, subject to choices that you would have expressed concerning Cookies and that you can modify at any time. The cookie is a small text file saved by the browser of your computer, tablet or smartphone and which makes it possible to store user data in order to facilitate navigation and allow certain functions. Depending on the operating system, you can deactivate these cookies by going to the settings on your phone, tablet or computer that allow you to manage applications. We reserve the right to modify this Privacy Policy at any time. The most current version of this policy governs our use of your information and will always be available at